Cookie Policy

Last updated April 14th, 2026

This Cookie Policy explains how Chimedeck and its related service providers use cookies and similar technologies on our website, hosted application, and related online services (together, the Site).

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, session storage, pixels, tags, and SDKs. These technologies help us recognise your browser, remember preferences, and provide the Site.

2. Why we use cookies

We use cookies and similar technologies for the following purposes:

  1. Strictly necessary – to operate the Site, keep you signed in, protect accounts, manage sessions, and provide core security features.
  2. Preferences – to remember settings such as language, display choices, and other preferences you choose.
  3. Functionality – to remember information that improves your experience, such as recently viewed items or workspace settings.
  4. Analytics and performance – to understand how visitors use the Site, measure traffic, and improve reliability and usability.
  5. Security and fraud prevention – to detect suspicious activity, enforce rate limits, and protect against abuse.
  6. Marketing – if we run marketing campaigns or embed marketing tools, to measure campaign performance and understand how visitors find us.

3. Cookies we may use

The exact cookies used may change over time. Depending on the page and feature you use, we may use:

  • session cookies to keep you logged in;
  • authentication cookies to verify your identity;
  • CSRF or security cookies to protect forms and requests;
  • preference cookies to store settings;
  • analytics cookies to understand usage patterns; and
  • load balancing or infrastructure cookies to keep the service running reliably.

Some cookies are placed by us, and some may be placed by third-party service providers acting on our behalf.

4. Third-party cookies

We may use third-party services for hosting, authentication, analytics, email delivery, payment processing, monitoring, or support. These providers may set cookies or similar technologies on our behalf or as part of their own services.

Where required, those third parties have their own privacy and cookie policies.

5. How long cookies stay on your device

Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device until they expire or you delete them.

The retention period depends on the purpose of the cookie and the provider that sets it.

6. Your choices

You can control cookies through your browser settings. Most browsers let you:

  • block all cookies;
  • block third-party cookies;
  • delete existing cookies;
  • receive a warning before a cookie is stored; and
  • manage site-specific permissions.

If you block or delete strictly necessary cookies, parts of the Site may not work properly.

7. Consent and changes

Where consent is required by law, we will request it before placing non-essential cookies. You can change your preferences at any time using your browser settings or any cookie banner or preference tool we provide.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. The updated version will be posted on this page with a revised effective date.

9. Contact

If you have questions about this Cookie Policy, contact us at the address or email listed in our Privacy Policy.